To delete SMTP settings in OBIEE11g Enterprise Manager

17 Apr

When we configured the deliver email for OBIEE 11g using the following steps:

  1. Login to Set up email in Enterprise Manager >Deployment > Email
  2. Type in user name and password

After this we tried to remove these settings to configure other user account instead of old one.

  1. So login to Enterprise Manager >Deployment > Email  and Remove user name and password.
  2.  Click apply and re-start the server.

But the user name and password you removed are re-appear in EM. This is really an annoying issue for customer or developer to customize to required deliver service account.

May be Oracle will fix this in next release. For time being I have a workaround as follows.

  1. Log in to Enterprise Manager, navigate to the WebLogic Domain -> bifoundation_domain using the left-hand navigation panel.
  2. Right click bifoundation_domain and Choose ‘Security’ -> ‘Credentials’ from the menu.
  3. Open the ‘’ map, and select the ‘mail.server’ key.
     4. Choose ‘Delete…’
      5. Re-start the system.

Now you are able to see empty fields for the same configurations and can setup with new account.

Hope this post helps you…




Posted by on April 17, 2011 in BI Publisher, OBI EE, OBIEE 11g


13 responses to “To delete SMTP settings in OBIEE11g Enterprise Manager

  1. Rajkiran Taraka

    June 30, 2011 at 3:03 pm

    Thanks Siva for this post…Nice Info..

  2. rushi

    October 17, 2011 at 11:27 am

    Thanks Shiva..Today i had head ache with this issue almost 2 hours later i seen ur post..Thanks shiva…that is bloody bug eaten my brain…

  3. oraclenerd (@oraclenerd)

    October 19, 2011 at 3:32 pm

    Thanks Shiva, was driving me crazy!


    • Shiva Molabanti

      November 16, 2011 at 8:31 pm

      you welcome Chet..

  4. mac

    November 17, 2011 at 8:26 pm

    Thanks dude ! This helped! 🙂

  5. lucas

    June 11, 2012 at 4:00 pm

    Thanks one more time Shiva

  6. Del Simmons

    August 24, 2012 at 1:21 pm

    Helped me as well!! Thank You!!!

  7. imran

    November 1, 2012 at 4:41 pm

    Thanks a lot for this post…

  8. Mariano

    February 18, 2013 at 4:54 pm


  9. Mike

    September 4, 2013 at 10:16 am

    Great tip, worked a treat.

  10. Mark

    January 10, 2014 at 8:44 pm

    Thanks here as well.

  11. jagy

    January 30, 2014 at 9:48 pm

    Thanks Shiva.

  12. Anuj

    April 17, 2014 at 7:08 pm

    so one is it deleted, do we need to create a new key to enter details or if we enter new credentials from EM, it automatically creates new key?


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